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Job title:
Senior Developer Success Engineer
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External job from remoteok.io
07-Sep-2021 23:00 GMT
Temporal Technologies Inc.
We are expanding our team and you can be anywhere in the US to join us.At Temporal, we are on a mission to remove the complexity in developing reliable software for the cloud. If you want to solve hard distributed system problems, have a passion for open source software and building a strong developer community, then come join us in our mission.What team members bring to the table:First principles and critical thinking skills, good design sensibilities, experience working in or with distributed systems and the challenges they bring, and a passion for advancing the state of the art along with the potential to change the way developers everywhere write distributed applications.What team members are doing at Temporal:Collaborating daily with highly technical and truly brilliant leaders in the field, drawing pictures and writing words around architecture, design and implementation of innovative systems and software. Writing clean code either building on or utilizing Temporal to make the world a better place by providing value to developers through world-class open source and hosted software. We're currently investing in our:*Open Source Server platform*Open Source Client Runtime/SDK to support many programming languages*Developer community to build integrations*SaaS offeringTechnology We Enjoy:*The right tool for the job*Entirely cloud-based infrastructure*A variety of programming languages*CNCF projects and cloud native tooling*Managed services with clean APIs*Open Source Software*Hashicorp Software*Developer's choice of operating system (Mac, Linux, Windows)Note: Temporal is written in Go (server) and Rust (core SDK), but language specific experience is not necessary to join.What you'll do*Design and drive developer success plans outlining KPI’s, stakeholders, critical success factors.*Develop a personal relationship with other developers in our Temporal community who are on the Temporal platform and guide them through their journey with Temporal. The learnings and insights gained from helping users should then be used as data to drive the product definition for Temporal.*Collaborate with Co-Founders and Product and Engineering teams through proactive engagement on the Temporal platform regarding on-boarding, best practices, influence product roadmap discussions, and foster developer references.*Be a Developer Success Champion to evangelize developer-centricity within Temporal community to enhance developer experience and loyalty.*Execute the Developer Success strategy.*Planning of KPIs, Metrics and Team Efficiency/Productivity.What you bring to us*Experience as a software engineer in a cloud environment.*Proven technical knowledge in the open source software, highly scalable distributed systems, concurrent programming, and SaaS.*Self-driven and very high sense of ownership.*Passion to help developers through repeatable means.*Extensive experience building and/or managing developer experience teams preferably in the OSS and SaaS space.*Strong data analysis skills.*Detail oriented and well organized.*Can communicate complex issues/processes with simplicity with developers.*Ability to foster and cultivate relationships with developers and become their trusted advisor.*Experience dealing with complex technical environments and requests.*Demonstrated ability in delivering value to the developer through ownership and collaboration.*BS in CS or other Engineering education.Additional perks:*A new category of software*Collaborative, productive, and fun team*Competitive salary*Equity*Unlimited time-off*Medical, dental (including ortho), & vision benefits (premiums paid by company)*AD&D, long and short - term disability, life insurance (standard and supplemental)*Employee Assistance Program*Food allowance ($) per month*401K plan*$1000 for home office setup in addition to company issued hardwareAbout Temporal: Temporal offers an entirely new way to build scalable and reliable applications. Temporal enables developers to focus on writing important business logic, and not on managing state or worrying about the underlying infrastructure. The Temporal platform is already being trusted by top-tier companies as a core technology in their mission critical systems. Our active open source community of developers, who are also our users, provide us with real-time feedback and contributions. We're backed by top VC firms and have a team of professionals from start-ups and larger companies like Microsoft, Google, Amazon, Uber, Cisco and more.Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate difference and diversity.We are not working with agencies, thanks.
Job ID:
Required skills:
Cloud, Linux
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